Zoom FAQ

Summary

Zoom Application FAQ and Quick Answers

Body

All faculty and non-temporary staff of the university are assigned a professional Zoom license. Meetings will support up to 300 active participants and include options for breakout sessions, chat, and more.

Current students are assigned basic Zoom accounts. Students may also use Google Meet: https://meet.google.com. click on each section to expand and see details

How do I install Zoom?

 

We recommend installing the Zoom Client for Meetings available in Zoom’s Download Center. Click Download then install the desktop client following the steps.

How do I sign in to my university Zoom account?

 

Using Zoom Application

  1. Launch Zoom
  2. Select the option to Sign In with SSO.
  3. Enter pugetsound-edu in the "Company Domain" field then click Continue.
  4. You will be taken to the university login page. Log in using your Puget Sound username and university password.
    1. Note: if you are already signed in to login.pugetsound.edu, you will automatically be sign in Zoom at this point. You are ready to use Zoom!
  5. Click Launch Zoom to open the Zoom Application

 

Using Your Browser

  1. Log in to login.pugetsound.edu.
  2. Click on the Zoom application tile.

What if I created my own Zoom account using my university email?

 

If you had previously set up a personally-owned Zoom account using your @pugetsound.edu email address, please follow these steps to convert your personal Zoom account into a university Zoom account. University-related business should not be conducted using a personal Zoom account.

  1. In a browser, go to https://pugetsound-edu.zoom.us/.
  2. Click Sign In.
  3. You will be redirected to the university login page. Enter your Puget Sound credentials and click Sign In.
  4. Click Confirm your email address
  5. Click I Acknowledge and Switch
  6. You will receive a message to your Puget Sound email from no-reply@zoom.us. Within 24 hours, open the email and click Switch to the new account to complete the process.
  7. You should then receive a message that the change was successful. You will now be able to log in with SSO (single sign-on) to the Zoom app using your Puget Sound credentials.

 

How do I schedule a Zoom meeting from Google Calendar?

 

If you would like the ability to schedule meetings using Zoom directly from Google Calendar, you will need to install the Zoom for Google Workspace add-on. Once the add-on is installed, create a new event then click the dropdown next to "Add Google Meet video conferencing" and click Zoom Meeting. Zoom Meeting info will then be added to the event.

 

What can I do to enhance audio quality?

 

It is strongly recommended to use a quality headset for an optimal meeting experience. The computer microphone may tend to pick up ambient noise in the environment and can degrade audio quality.

Zoom recommends the following headsets (see link, "Headsets"), which are available from most major technology and online retailers.

Supported USB HID devices for the Zoom Desktop Client

How do I record and share a Zoom meeting?

 

Due to prohibitive cost, Zoom cloud-based recording is disabled. Instead, save the file locally then upload to Google Drive. Google’s cloud is extremely robust and Google Drive’s cloud-based storage is available to all university staff and faculty.

To save and make your Zoom recordings available:

  1. Click the Record button during the part of the meeting you wish to record.
  2. When the meeting concludes, the recording is saved inside of the Zoom folder of the Mac or Windows Documents directory.
  3. Upload the file to your Google Drive. Numerous sharing options exist within Google Drive to suit your needs.

To learn more about saving Zoom recordings: 
Zoom: Recordings

To learn more about Google Drive and sharing:
Share files from Google Drive

 

Can I join multiple Zoom meetings simultaneously?

 

You can participate in multiple Zoom meetings at the same time while using the Zoom desktop client. To join an additional meeting, enter the join meeting URL in your browser. Note: you cannot host more than one meeting at once.

How do I get an app or software product that I use integrated with Zoom?

 

Technology Services will not be able to integrate any non-standard applications at this time.

 

Can I purchase my own copy of Zoom for university-related work?

 

Please do not purchase your own copy of Zoom for university-related work. Using a personal, or department-purchased copy of Zoom may be in violation of regulations like FERPA and HIPAA. Please use only your pugetsound.edu account for all university-related Zoom interactions.

 

Details

Details

Article ID: 12378
Created
Wed 10/2/24 6:39 PM
Modified
Wed 10/2/24 7:26 PM

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