Clearing Browser Cache

Overview

Web browsers store downloaded content from webpages you visit in order to expedite access to sites by loading data from the cache instead of directly downloading it. Periodically clearing the browser’s cache and cookies can improve the browser’s performance. With web applications like PeopleSoft, it is extremely useful to clear the cache when your access changes or there is a significant system update or refresh. This will allow PeopleSoft to get the latest settings from the database.

Jump to instructions for:

• Chrome
• Edge
• Firefox
• Safari

Instructions for Chrome

1. Launch the Google Chrome browser
2. Click the menu button (three vertical dots in the upper-right corner)
3. Click Delete browsing data
   
4. In the "Time Range" dropdown, select All time
5. Check the boxes for "Cookies and other site data" and "Cached images and files"
6. Click Delete data
   

For more information, see Google's documentation.

Instructions for Edge

1. Launch the Microsoft Edge browser
2. Click the menu button (three vertical dots in the upper-right corner)
   
3. Click Settings then click Privacy, search, and services
4. Under the "Delete browsing data" section, click Choose what to clear
   
5. In the "Time range" dropdown, select All time
6. Check the boxes for "Cookies and other site data" and "Cached images and files"
7. Click Clear Now
   
    

For more information, see Microsoft's documentation.

Instructions for Firefox

1. Launch the Mozilla Firefox browser
2. Click the menu button (three horizontal lines in the upper-right corner)
3. Click History then click Clear Recent History
   
4. In the "Time range to clear" dropdown, select Everything
5. Check the boxes for "Cookies," "Cache," and "Offline website data."
6. Click Clear Now
   

For more information, see Mozilla's documentation.

Instructions for Safari

1. Launch the Safari browser
2. In the top menu, click Safari then click Preferences
   
3. Click the Privacy tab then click Manage Website Data
   
4. In the new window, click Remove All then click Remove Now when prompted
5. Click Done

For more information, see Apple's documentation.