Overview
Mobile devices such as laptops, tablets, and smart phones provide easy access to computing resources. However, the small size and portability of these devices mean they can be easily lost or stolen. It is important to take steps to ensure the safety of these devices and any confidential information they may be used to access, including university records, financial accounts, and any other sensitive data.
Securing Your Personal Device
Basic Steps
- Set up encryption on your device.
- Mobile devices should be password protected with auto-lock enabled so that authentication is required after a period of inactivity. Do not enable auto-logon upon computer startup.
- Ensure your device has current anti-virus software and all operating system and application updates are installed.
- Firewalls should be enabled if possible.
Physical Considerations
- Keep mobile devices with you or stored in a secured location when not in use.
- Do not leave mobile devices unattended in public locations.
- Physical locks and cables are available for laptops and may be available for some tablets.
- Lock your device when you walk away.
- On Windows, press Win + L keys.
- On Mac, press Ctrl + Cmd + Q keys.
- On Linux, press Ctrl + Alt + L keys.
Remote Tracking and Wiping
Set up endpoint management with location tracking and data wipe features on your personal devices in case they are lost or stolen. Following are examples of such solutions:
Disposing a Device
Wipe or securely erase your data from the mobile device before disposing of it. Instructions below for common device types:
Lost or Stolen Device
If your device is lost or stolen:
- Immediately call Campus Security at 253.879.3311 to report what was lost or stolen, from where, and whether it was a personal or university device. If you are away from campus, contact the local authorities.
- Change all passwords on any account accessed from the device. There may be account or password information stored in cookies or other files that are not obvious but may still be accessible.
- If your device was not encrypted, change any passwords that may be stored in a file on the device. You should do this even if the device was not used to access those particular accounts directly.
If it is a university device or the device was used to access or store confidential university data, also notify Technology Services as soon as possible by reporting a stolen device.
If it is a personal device with an endpoint management tool, immediately lock the phone and gather location data if possible. If the device cannot be recovered, you can choose to remotely wipe the device to prevent unauthorized access to your information.