Network and WiFi Troubleshooting

Problems with connecting to the newtork, slow WiFi
Phone number to contact requestor
A short description to explain the nature of a ticket.
Room number or address where the issue is occurring
Whether the network connection is wired (e.g. Ethernet cable) or wireless (e.g. WiFi)
The name of the wireless network you are connecting to. NOTE: cellular connectivity issues (e.g. 4G, LTE) are not supported by Technology Services.
Port number labeled on the network jack on the wall
Operating system of device having network issues
IP address of networked device
MAC address of network device
Please describe the issue you need help with and include all relevant details
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
If you are experiencing slow network issues, please include a screenshot of a speed test by going to fast.com. Optionally include a picture of the exact location where you are experiencing the network problem.
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The impact, in terms of number of individuals, of a ticket.
The importance of a ticket and how quickly it needs attention.

Other Fields

Your name
Verification Code