Connecting to VPN

Overview

A virtual private network (VPN) provides a secure and encrypted connection to the university’s network from a computer located off campus. When you connect to vpn.pugetsound.edu using our VPN client, your device will behave as if it were on the campus network. This means you can access restricted resources such as certain library systems and university file servers. Using VPN also offers greater security by protecting your internet traffic from potential eavesdropping while you may be working on a public WiFi network (e.g. airport, coffee shop).

Please note that a VPN does not protect your device against viruses and malware. If you are on a personal device, please ensure you have anti-virus software installed and running.

The university utilizes GlobalProtect VPN. To connect to VPN, you must have a reliable internet connection off-campus.

Basic Instructions

Step 1: Download and install GlobalProtect on your device

Step 2: Connect to the university VPN

  • Launch the GlobalProtect app
  • Enter vpn.pugetsound.edu as the portal address
  • Click or tap Connect
  • Log in with your university credentials

Detailed First-Time Setup Instructions

Installing GlobalProtect on Windows

Note: If you are using a university-issued device, GlobalProtect should already be installed. You can click the Start Menu and launch the GlobalProtect app then proceed to step #4.

  1. From an off campus network connection, go to https://vpn.pugetsound.edu. You will be redirected to log in via login.pugetsound.edu with your university credentials.
  2. Click Download Windows 64 bit GlobalProtect agent.
  3. Open the GlobalProtect64 installation file (most likely in your Downloads folder) and follow the prompts to complete the installation.
  4. The GlobalProtect app should launch. Click Get Started.
  5. Type in vpn.pugetsound.edu as the portal address then click Connect.
  6. You will be prompted to log in again using your Puget Sound credentials.
  7. After a successful login, you will be connected.
  8. To disconnect from VPN, click on the ^ icon in the lower right corner to expand the system tray, click the globe icon, then click Disconnect.

Optional Steps: Follow these additional instructions if you do not want GlobalProtect to automatically start when you turn on your computer.

  1. Right-click the Start Menu and click Task Manager.
  2. Click the Startup tab.
  3. Select "GlobalProtect client" from the list and click Disable.

Installing GlobalProtect on Mac

Note: If you are using a university-issued device, GlobalProtect should already be installed. You can click the Start Menu and launch the GlobalProtect app then proceed to step #5.

  1. From an off campus network connection, go to https://vpn.pugetsound.edu. You will be redirected to log in via login.pugetsound.edu with your university credentials.
  2. Click Download Mac 32/64 bit GlobalProtect agent.
  3. Open the GlobalProtect.pkg installation file (most likely in your Downloads folder) and follow the prompts to complete the installation.
  4. During the installation, you will be prompted to enter the credentials for your Mac computer which may be different than your Puget Sound username/password. Click Install Software after typing in your computer password.
  5. The GlobalProtect app should launch. Click Get Started.
  6. Type in vpn.pugetsound.edu as the portal address then click Connect.
  7. You will be prompted to log in again using your Puget Sound credentials.
  8. After a successful login, you will be connected.
  9. To disconnect from VPN, click the globe icon in the top menu bar then click Disconnect.
    • Note: If you do not want GlobalProtect to automatically start when you turn on your computer, please contact the Service Desk.

Installing GlobalProtect on Linux

For more information, please see the documentation from Palo Alto Networks on installation and usage.

  1. Download the installer from Google Drive (login required). .
  2. Click Download.
  3. Launch Terminal and navigate to the file location using cd (e.g. cd ~/Downloads). 
  4. Decompress the TGZ file using the following command: tar –xvf PanGPLinux-6.0.1-c6.tgz
  5. Install the application package that corresponds to your Linux distribution.
    • For Ubuntu or Debian, use the "deb" file. 
      • Install the app dependency: sudo apt-get install libqt5webkit5
      • Install GlobalProtect: sudo dpkg –i GlobalProtect_UI_deb-6.0.1.1-6.deb
    • For CentOS or Red Hat, use the "rpm" file.
      • Install GlobalProtect: sudo yum localinstall GlobalProtect_UI_rpm-6.0.1.1-6.rpm 
  6. Launch the GlobalProtect app from your Applications menu or run the command globalprotect launch-ui in Terminal.
  7. Type in vpn.pugetsound.edu as the portal address then click Connect.
  8. You will be prompted to log in again using your Puget Sound credentials. 
  9. To disconnect from VPN, open the GlobalProtect app and click Disconnect. Alternately, run the command globalprotect disconnect in Terminal.

Connecting to VPN

Note: If GlobalProtect is not installed on your computer, please follow the instructions for installation first.

  1. Launch the GlobalProtect app on your computer.
    • On Windows, click the Start Menu and search for GlobalProtect.
    • On Mac, press the F4 key to open the launchpad and search for GlobalProtect.
    • On Linux, click Show Apps and search for GlobalProtect.
  2. If prompted, type in vpn.pugetsound.edu as the portal address. If you have connected before, simply click Connect.
  3. In your default browser, a new browser tab will open. If prompted, log in with your Puget Sound credentials. Note: If you have already logged in to login.pugetsound.edu in the same browser, you will not need to log in again.
  4. If prompted, allow your browser to open/launch GlobalProtect. If applicable, check the box to avoid being prompted in the future. Note: this prompt may look different depending on what browser you are using.
  5. You should see an "Authentication Complete" message in your browser and the GlobalProtect app should display a "Connected" status.
  6. To disconnect, launch GlobalProtect by clicking the globe icon then click Disconnect.
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Details

Article ID: 919
Created
Tue 10/3/23 11:25 AM
Modified
Tue 7/2/24 3:50 PM

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