Okta Verify for Mobile Devices

Tags Okta MFA

Overview

Okta Verify is an app for mobile devices, such as smartphones and tablets, that allows you to quickly verify your login by responding to a yes/no push notification when prompted for MFA. The app supports both push notifications and offline verification using one-time codes displayed in the app. You can set up Okta Verify on multiple mobile devices.

Technology Services recommends all campus members to use Okta Verify as their primary security method for login.pugetsound.edu. 

How to get Okta Verify

Okta Verify is available at no cost from the Apple App Store or Google Play Store

Start by installing the app on your mobile device, then follow the instructions below to set it up for your Puget Sound account.

How to set up Okta Verify

Set up Okta Verify on a mobile device (click to expand section)

Set up Okta Verify

If you are prompted to set up MFA when logging in, skip to step #5.

  1. Log in to your Puget Sound account at login.pugetsound.edu.
  2. Click your name in the upper-right corner then click Settings
    okta account settings menu
  3. In the Security Methods section, click Set up or Set up another next to the Okta Verify security method. 
    security methods set up okta verify
    • Note: You can set up Okta Verify on multiple mobile devices. 
  4. If prompted, re-authenticate to proceed. 
  5. Click Set up or Set up another under the Okta Verify option. 
    set up security methods okta verify setup
  6. Additional setup instructions will appear. Be sure you have the Okta Verify app from the Apple App Store or Google Play Store before proceeding. 
  7. On your mobile device, open the Okta Verify app and tap Add Account or the plus sign (+). 
    okta verify plus icon to add account
  8. Tap Organization as the account type.
  9. Tap Skip when prompted to add account from another device.
  10. Tap Yes, Ready to Scan and allow access to the camera if prompted.
    • Note: If you are unable to scan, click Can't scan? and you will be presented with options to have a link emailed or texted to you to finish the setup process. Alternately, tap No, Sign In Instead from the app, enter login.pugetsound.edu as the organization's sign-in URL, tap Next, and log in.
  11. Point your phone camera at the QR code displayed in your browser window. 
    • Note: Allow notifications and access to the camera if prompted.
  12. Optionally enable additional verification by tapping Enable or else tap Not Now.
  13. You should see an Account Added confirmation message in the app. Tap Done.
  14. You have finished setting up Okta Verify! 

For more information, see Okta's documentation on Okta Verify for Android and Okta Verify for iOS.

How to use Okta Verify to log in

Get a push notification (click to expand section)

Get a push notification

This option sends a push notification to your mobile device to approve the request. 

  1. In a browser, go to login.pugetsound.edu.
  2. Type in your Puget Sound username and password then click Sign in.
  3. Select Okta Verify - Get a push notification
    • Note: If Okta Verify is not presented as an option, select Verify with something else
      select okta verify push
  4. You will receive a push notification on your phone.
    push notification sent. respond on your mobile device to continue
  5. Open the Okta Verify app if you do not immediately see the prompt.
    did you just try to sign in to okta
  6. Open the notification and tap Yes, It’s Me to verify the login attempt.
    did you just try to sign in? yes it's me or no it's not me
    • IMPORTANT: Never tap Yes, It’s Me if you did not initiate the sign on. If you did not just log in, tap No, It’s Not Me. Since this may indicate your credentials are compromised, we recommend changing your password and/or immediately calling the Service Desk at 253-879-8585.

Enter a code (click to expand section)

Enter a code

This option requires you to type in a code and is best for situations where your mobile device has no Internet connectivity or cellular service. 

  1. In a browser, go to login.pugetsound.edu.
  2. Type in your Puget Sound username and password then click Sign in.
  3. Select Okta Verify - Enter a code
    • Note: If Okta Verify is not presented as an option, select Verify with something else
      select okta verify enter a code
  4. Open the Okta Verify app on your mobile device.
    one-time code displayed in okta verify app
  5. Enter the 6-digit code displayed in the app then click Verify.
    enter code from okta verify app

 

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