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Update
- Starting June 10, 2025, the university has discontinued the option to add SMS (text message) or Voice Call verification methods for multi-factor authentication. Existing users who have SMS Authentication or Voice Call Authentication configured for MFA will still be able to log in using those methods until further notice.
Instructions
Open a web browser and go to
login.pugetsound.edu
.
Log in with your Puget Sound username and password.
Click
Setup
under at least one option to enroll in multi-factor authentication. Technology Services strongly recommends setting up multiple options to prevent getting locked out of your account if you get a new phone or number. For detailed instructions on setting up these factors, please see our article on
setting up multi-factor authentication
.
Okta Verify App
(
recommended
): push notification or one-time code
Google Authenticator
: one-time code
Security Key or Biometric Authenticator
: FIDO2 key (e.g. USB security key or Mac Touch ID)
If prompted, set a new password then click
Change Password
.
For password recovery, type in your personal email address in the
Secondary email
field. Do not use your Puget Sound email address. If you do not wish to provide a secondary email or do not have one, click
I don't have a secondary email
. However, Technology Services strongly encourages you to add a secondary email so you can reset a forgotten password or unlock your account via self-service outside support hours.
Click the dropdown menu to choose a security question or write your own, and type in your answer in the field below. Only you should know the answer to this question. This will be used to confirm your identity when you forget your password or need to unlock your account.
Click on any of the pictures to choose an image that will be associated with your Okta account. This image will be displayed on the Puget Sound Okta sign-in page after you enter your username so that you can recognize that the site is authentic.
Click
Create My Account
and your enrollment is complete!
If you entered a secondary email address, you should receive an email to your personal mailbox. Please click the
Confirm Email
link in the message to verify the address. You must confirm the email before you can use it to reset a forgotten password or unlock your account.
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